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Billing questions, access problems, or anything else — send a message and a real person will read it.

Before you write

A few things you can do yourself, faster than we can: cancel your membership from your account page, or check the billing and refunds page for how renewals and cancellations work.

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Use the email on your account if your question is about billing — it helps us find you.

Please do not include card numbers or passwords.

Or email us directly

General support
support@briellefans.com
Account, login, access, privacy, and anything else.

Billing support
billing@briellefans.com
Payments, refunds, cancellation charges, receipts, and card problems.

Questions about this page? Get in touch.